Disability Plan Management

Professional Disability Plan Management Support. Clear Advice. No Confusion.

Navigating the NDIS can be overwhelming, especially when trying to stay on top of your funding and manage your day-to-day life. That's where disability plan management makes all the difference.

At On Point Disability Service, we take the stress out of managing your NDIS funding. Our professional plan management support is designed to give you full control over your plan — without the paperwork, delays, or second-guessing.

As your financial administrator, we handle invoices, track budgets, and ensure providers are paid on time. We explain every step simply so you're never left in the dark.

With On Point Disability Service, you get:

  • A dedicated plan manager who knows your plan inside out
  • Fast and accurate invoice payments
  • Regular budget summaries that are easy to understand
  • Full freedom to choose your providers
  • Expert support when things get confusing

Whether you're new to the NDIS or want a more responsive, reliable partner to manage your plan, we're here to help across New South Wales.

Disability Plan Management

What Exactly Is Plan Management — and Is It Worth It?

For many NDIS participants, managing your funding can be the most confusing part of the whole process. There are invoices to pay, budgets to keep track of, and rules to follow. One small mistake can mean delays or funding being withheld, which can affect the support you receive.

This is where plan management comes in.

When you choose plan management, you're asking a registered provider (like us) to take care of the financial side of your plan. That includes:

Disability Plan Management
  • Receiving and reviewing invoices from your support providers
  • Making sure services are billed correctly
  • Paying providers on your behalf
  • Sending you regular budget updates and statements
  • Making sure your spending stays within NDIS guidelines

It doesn't cost you anything—the NDIS funds plan management separately, so it's fully covered.

But we go beyond just processing numbers. At On Point, we bring clarity, responsiveness, and accountability to every part of the process. You'll always know where your funding is going, what's been claimed, and what's still available.

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Why Our Approach to Plan Management in NSW Is Different

Plenty of providers offer plan management in NSW. So, why choose On Point?

We don't believe in "set and forget." We're hands-on and easy to contact, and we make it a priority to understand your plan.

When we say personalised plan management, we mean:

Disability Plan Management

You get a dedicated contact who knows your situation —

no explaining yourself over and over

We adapt to how you prefer to communicate —

whether it's email, phone, SMS or face-to-face

We explain your budget and support categories

 in plain English, not policy-speak

We alert you to potential issues —

like funds being used too fast or services being billed incorrectly

We're here to support your independence, not take over. Our goal is to give you the confidence to make your own choices, knowing your funding is being managed correctly.

How We Provide Financial Support for Disabilities, That Makes Sense

The NDIS is designed to give people more control — but managing a budget can feel like a full-time job without the right support.

We provide reliable, detailed financial support for disabilities by handling the admin you shouldn't worry about. Our job is to ensure your plan is being used as intended—to support your goals, not get caught up in paperwork.

Here's what that looks like in practice:

  • We review every invoice to make sure it matches your plan and provider agreement
  • We flag suspicious, duplicate, or incorrect charges and check in with you before paying
  • We generate regular budget summaries in the language you understand
  • We help you track spending across different support categories
  • We're available if you need help making decisions around provider quotes or service agreements

Our job isn't just to process funding—it's to protect your funds and help you get the most out of every dollar.

Care Funding Assistance That Actually Assists

If you've ever felt overwhelmed by NDIS categories like Core, Capacity Building, or Capital Supports — you're not alone.

We help cut through the confusion with care funding assistance that's straightforward, flexible, and responsive.

We help you:

  • Understand which supports are covered by which part of your plan
  • Adjust spending when your needs change (e.g. more hours of support during rehab)
  • Avoid underusing or overspending your budget
  • Deal with any invoice issues, NDIS queries, or provider problems quickly

We're not just here to push paper — we're here to ensure your supports work for you.

How to Get Started with Plan Management?

Making the switch or starting from scratch is easier than you think.

Here's how it works:

  1. You can contact us by call, email or message us with your details
  2. We help you activate plan management in your NDIS plan
  3. We become your plan manager – and start managing your funding straight away
  4. You keep full control – we support you, you decide

There's no cost. No disruption to your current supports. And no forms you'll need to fill in alone.

Frequently Asked Questions

Yes. If it's included in your NDIS plan, there's no out-of-pocket cost. It's covered by the "Improved Life Choices" support category.

Absolutely. With plan management, you can use both registered and unregistered providers. You stay in control.

We process all valid invoices within 2 business days. Fast payments keep your support running smoothly.

Yes. It's a simple process; we'll help you through it so your services are not interrupted.

We're here to help. We'll explain your budget in plain terms and help you plan.

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