Assisted Travel & Transport

Assisted Travel & Transport Services Across NSW

Getting from A to B shouldn’t be a daily challenge. At On Point Disability Service, we provide safe, flexible, and person-centred assisted travel & transport services designed to support people with disabilities across New South Wales.

Whether it’s a quick trip to the shops, attending medical appointments, or visiting friends and family, we ensure you arrive comfortably, on time, and with the assistance you need.

Assisted Travel & Transport
Assisted Travel & Transport

Who We Support

We provide assisted travel for disabled individuals of all ages and needs, including those with:

  • Physical disabilities
  • Intellectual disabilities
  • Psychosocial disabilities
  • Sensory impairments (such as vision or hearing loss)

Whether you're:

  • An NDIS participant looking for regular transport support
  • Someone who needs occasional help getting around
  • A carer or family member arranging transport for a loved one
  • Transitioning from public transport due to accessibility challenges

We’ll work with you to design a flexible, person-centred travel plan that fits your goals, routine, and lifestyle.

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Why Choose On Point Disability Service?

Choosing the right transport support is about more than just the ride. Here’s what sets us apart:

Assisted Travel & Transport

NDIS-Aligned Support –

We help you make the most of your plan, ensuring transport is integrated smoothly into your supports.

Statewide Coverage –

From Sydney to regional NSW, we provide travel help for disabilities right across the state.

Genuine Care –

 Our staff are more than drivers; they’re trusted companions who understand your needs.

Prompt & Reliable –

We know your time is valuable, and we always show up on time, ready to assist.

Customised Services –

No two people travel the same way. We’ll build a plan that works for you, not the other way around.

Accessible Transport Support That Fits Into Your Lifestyle

Our vehicles are fully equipped for safety and comfort. Whether you use a wheelchair, walker, or require personal assistance during travel, we’ve got you covered. Each vehicle is regularly maintained and fitted with ramps, hoists, and other modifications to ensure accessible transport support for all passengers.

Our drivers and support workers are trained to provide professional care throughout your journey, including:

  • Helping you in and out of the vehicle
  • Carrying bags or mobility aids
  • Providing companionship during trips, where required
  • Ensuring a smooth, respectful, and reliable ride

How It Works: Getting Started with Our Services

Getting the support you need shouldn’t be complicated. At On Point Disability Service, we make the process simple, transparent, and tailored to you. Here’s how to get started with our assisted travel & transport services across NSW:

1. Reach Out to Us

Give us a call, send us an email, or fill out our online enquiry form. Let us know what type of transport support you're looking for – whether it’s one-off or regular, short trips or long-distance travel.

2. Let’s Chat About Your Needs

We’ll arrange a friendly consultation to get to know you. This is where we learn about:

  • Your mobility or accessibility needs
  • The places you travel to most often
  • Preferred times and days for transport
  • Any support you require during the trip

This step ensures your service is built around you – not the other way around.

3. Service Agreement & NDIS Details

We’ll walk you through a simple service agreement, outlining the support you’ll receive and how it aligns with your NDIS plan. We can also assist with budgeting and making sure you’re using the right funding category for disability transport services.

4. Start Travelling with Confidence

Once everything’s in place, we’ll get your bookings scheduled. You’ll receive reliable, friendly, and fully supported transport from our trained team. Whether it’s a regular trip or something spontaneous, we’re ready to get you there – safely and on time.

Your Journey, Your Way – Travel That Works for You

We understand that every journey is personal. That’s why we tailor our disability transport services to suit your schedule, preferences, and level of mobility. From door-to-door support to in-vehicle assistance, our team is committed to making travel a stress-free experience for all.

Our service isn’t just about getting you there – it’s about making the journey empowering, inclusive, and dignified.

We regularly assist with travel to:

  • Medical and therapy appointments
  • Community activities and events
  • Educational facilities
  • Work and training programs
  • Shopping centres and errands
  • Social outings and family visits

Frequently Asked Questions

 Absolutely. All our vehicles are wheelchair-friendly, with ramps or hoists and enough space for comfort.

We recommend booking in advance, but we’ll always do our best to accommodate last-minute needs.

Yes – we can arrange for a support worker to stay with you, if needed. Just let us know when booking.

Costs vary depending on the type of support and distance travelled. We’ll provide a transparent quote upfront and help you claim via your NDIS plan.

 Yes, we offer recurring bookings for participants who need regular transport – whether it’s for medical appointments, work, or community activities. We’ll lock in your preferred days and times to make planning easier.

They do. All our drivers and support workers are trained in disability awareness, manual handling, and first aid. We ensure every team member is equipped to provide safe, respectful, and responsive support during every trip.

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